Frequently Asked Questions

Melvore India is a premium fashion and lifestyle brand based in Chandigarh, India. We specialize in unique, trend-forward clothing including leather jackets (both faux and genuine), Korean-styled apparel, and seasonal collections. We combine global fashion trends with Indian craftsmanship to deliver exceptional quality at accessible prices.

We offer a wide range of fashion products including:

🧥 Leather Jackets (Faux & Genuine Leather)
🧣 Winter Wear (Coats, Hoodies, Sweaters)
👕 Summer Collection (T-shirts, Shirts, Lightweight Jackets)
🇰🇷 Korean-Styled Clothing
👜 Accessories (Bags, Belts, Hats, Scarves)
👟 Footwear (Sneakers, Boots)

We also have weekly drops featuring trending designs and limited-edition pieces.

Yes, we offer both faux leather and genuine leather products. Our real leather collection is crafted from premium-quality hides, though we focus more on high-quality faux leather that is sustainable, cruelty-free, and indistinguishable from real leather.

We launch new collections every week with fresh designs that reflect the latest global fashion trends. This ensures our customers always have access to the newest and most stylish products before anyone else.

Korean-styled clothing refers to fashion inspired by K-pop, K-drama, and street style from South Korea. It features:

• Oversized silhouettes
• Minimalist aesthetics
• Layered looks
• Unique textures and patterns

At Melvore India, we bring authentic Korean fashion with an Indian touch, making it accessible and affordable for everyone.

Placing an order is simple:

1️⃣ Browse our product catalog
2️⃣ Select your preferred product, color, and size
3️⃣ Add to cart
4️⃣ Proceed to checkout
5️⃣ Fill in your shipping details
6️⃣ Choose your payment method
7️⃣ Confirm and place your order

You will receive a confirmation email with your order details.

Yes! Once your order is shipped, you'll receive a tracking number via email and SMS. You can track your order anytime using our Order Tracking page.

Yes, we offer Cash on Delivery for orders across India. However, COD availability may vary by location and order value. We recommend checking the COD option at checkout.

We accept:

💳 Credit/Debit Cards (Visa, Mastercard, RuPay)
📱 UPI (Google Pay, PhonePe, Paytm)
🏦 Net Banking
💰 Cash on Delivery
📱 Mobile Wallets

All transactions are secure and encrypted.

We ship from our Chandigarh facility, which is our central warehouse and distribution hub. This allows us to deliver quickly across India.

Delivery times vary by location:

• Metro Cities: 2-4 business days
• Tier 2 Cities: 3-6 business days
• Tier 3 & Remote Areas: 5-8 business days

We strive to deliver as quickly as possible while ensuring product safety.

We offer:

🚚 Free Shipping on orders above ₹999
📦 Flat ₹49 shipping fee on orders below ₹999

We also run promotional campaigns with free shipping on all orders during special sales.

We offer a 30-day hassle-free return policy. If you're not satisfied with your purchase:

✅ Returns are accepted within 30 days of delivery
✅ Products must be unused, unworn, and in original packaging
✅ We provide free return pickups

To initiate a return:

1️⃣ Log in to your account
2️⃣ Go to "My Orders"
3️⃣ Select the order and click "Return"
4️⃣ Choose a reason and submit
5️⃣ We'll schedule a pickup

Alternatively, you can contact our support team for assistance.

Refunds are processed within:

💰 3-5 business days after the product is received and verified
💳 Credit card/UPI refunds: 3-7 business days
💵 Cash on Delivery refunds: 5-7 business days

You'll receive a confirmation email once the refund is initiated.

Our products are manufactured across multiple facilities in India, with a focus on quality, ethics, and sustainability. We work with skilled artisans and modern production units that adhere to strict quality standards.

Melvore India holds:

✅ GST Registration
✅ Certificate of Incorporation
✅ Trademark Registration
✅ Bill of Materials (BOM)

We comply with all Indian legal and regulatory requirements for fashion retail and manufacturing.

Absolutely. We are committed to ethical manufacturing practices including:

🤝 Fair wages and safe working conditions
🌱 Sustainable sourcing where possible
♻️ Reduced waste through efficient production
🐰 Cruelty-free materials (especially for our faux leather range)

We believe in fashion that respects both people and the planet.

In addition to our official website, we are available on:

🛍️ Amazon India
📸 Instagram Shop
🛒 Flipkart

We are expanding to more platforms soon. Follow us on social media for updates!

Creator+ is our exclusive program for fashion creators, influencers, and stylists. Members get:

✨ Early access to new collections
💰 Exclusive discounts
🎨 Collaborative design opportunities
🌟 Features on our platform

We believe in building a community of creators who shape fashion trends in India.

You can reach us through:

📧 Email: support@melvore.com
📞 Phone: +91 70423 36155
💬 Live Chat (available on our website)
🎫 Support Tickets (via your account)

Our team is available Monday–Saturday, 10 AM – 7 PM IST.

To create a support ticket:

1️⃣ Log in to your account
2️⃣ Go to "My Profile" → "Support Tickets"
3️⃣ Click "Create New Ticket"
4️⃣ Fill in the subject and details
5️⃣ Submit

Our team will respond within 24 hours.

Melvore India is headquartered in Chandigarh, with our manufacturing and distribution operations spread across India. We also have a strong digital presence through our website and partner marketplaces.

Yes, Melvore India is a fully registered and legally compliant company. We hold:

✅ GSTIN: [Your GST Number]
✅ Certificate of Incorporation
✅ Trademark Registration
✅ Bill of Materials (BOM)

We are committed to transparency and regulatory compliance in all our operations.

At Melvore India, we stand out because:

• Trend-First Approach: We launch new collections weekly, not seasonally.
• Unique Designs: We don't just follow trends — we create them.
• Premium Quality: Every product undergoes strict quality checks.
• Legal & Ethical: We operate with full compliance and ethical manufacturing.
• Creator+ Platform: We support fashion creators and influencers.

We compete with brands like Zudio and Lifestyle by offering fresher designs, better quality, and a more curated shopping experience.